Admin Manager

Hours: Monday-Friday, 37.5 hours a week, with additional weekend on call

Location: Chelmsley Wood, Birmingham 

Introduction:

InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide.

Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.

Following this we are delighted to be opening a new Community Diagnostic Centre in Chelmsely Wood, Birmingham in March 2025, and we are actively recruiting now to build a passionate and dedicated team to, ready to support this nationwide programme to enhance the availability of diagnostic Radiography in the community, while enhancing your own career.

Right now, we are looking to recruit an Administration Manager, to work closely alongside the Service Manager.

What you will do:

Support the Service Manager with the day to day running of the service, and support in overseeing the Clinic Support team as required, to ensure the smooth running of the service and that KPI and Audit data is readily available for the service manager, to know all contractual requirements are being achieved alongside our partnership with the NHS

What you are responsible for:

• Monthly KPI reports
• Overseeing and ensuring regular audits take place
• Induct, support and train clinical support staff
• Support with Rotas as required
• Work with the clinical leads to gather information as needed for reports
• Support the clinical support team where needed
• Understand the NHS partnership contractual agreements- and the information required to report on this to the Service Manger
• Understand internal compliance and policies
• Support in the recruitment of clinical support staff

• Respecting and working within patient's and service users' customs, values and spiritual beliefs, making sure their views are sought and taken into account
• Supporting patient bookings and making sure patient information systems are maintained with accurate and up-to-date information

We are looking for someone who has:

• A high level of professionalism and technical standard of work
• Aptitude towards improving quality
• The ability to work in a multidisciplinary team
• Understanding of the implications of the Data Protection Act, Caldicott Principles and GDPR
• A strong team player attitude, being supportive, caring, reliable and trustworthy
• The ability to be calm when working under pressure and in a busy environment
• A positive attitude, taking pride in their work and is passionate about the service they provide.
• Proven leadership skills
• Ability to prioritise and work independently

You should apply if you have experience:

• In a role of a similar nature, or ready to take the next step in your career.
• Healthcare industry experience would be desirable
• Proficiently working with word, powerpoint and excel
• Supporting other members of the team their development and training.
• Producing regular reports for senior management

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.