Operations Manager in South West

South West

Diagnostics

Competitive

Home
Vacancies
Operations Manager

About The Role

Hours: Monday-Friday, 37 hours per week- participation in on call weekend rota

Location: South West MRI Mobiles

InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our Operations Managers are a vital part of the InHealth team and are responsible for understanding customers’ requirements whilst ensuring the service fulfils our contractual obligations. As a People Manager, you will mentor and develop your team to deliver on our vision to make healthcare better.

This role will be managing our MRI mobile fleet across the South West of England

What you will do:

As an InHealth Operations Manager, your skills and expertise will provide leadership across the designated region so that we deliver high-quality services at all times. By adopting an approach of continuous improvement, you will deliver efficiencies in line with the budget and never lose sight of patient and customer satisfaction. You will also lead on all operational management of the team and service, identifying new revenue streams and building great relationships with our customers.

What you are responsible for:

Ensuring the service delivers the highest standard of patient care whilst meeting customers’ expectations
Upholding the requirements of all regulatory standards, holding the position of CQC registered manager for your defined region, and surpassing allocated budgetary targets
Managing the rota for the department, ensuring sufficient employee resource availability through effective planning
Overseeing all day to day activity across a 7 day service for the team, remaining knowledgeable and up to date on all InHealth’s processes and ensuring a strong understanding of the ‘role of the people manager’ is maintained
Designing and delivering structured induction programmes with support from the wider HR team, including a review of the company’s policies and procedures
Leading on and being actively involved in any recruitment activity for the department, monitoring attrition rates and workforce planning for future recruitment drives.
Developing immediate staff members by providing coaching and mentorship
Participating in and leading audits, delegating tasks to the team as required
Working closely with the InHealth planning team and clinical sites to allow access for repairs and preventive maintenance, to ensure safe and sustainable services
Working closely with other Operations Managers to support each other as required and work together on overall objectives and plans.

We are looking for someone who is:

An experienced manager with a proven track record and credibility leading a multi-disciplinary team
Educated about CQC requirements, Health & Safety, Infection Control, the Data Protection Act and Caldicott Principles
Developed in organisational and time management skills, and able to prioritise conflicting demands
Able to turn strategic plans into actions and successful results
Proven in the competency of verbal and written communication
Computer literate with accurate data entry skills and attention to detail
Professional and cooperative in attitude even when under pressure
A holder of a valid UK Driving Licence and is flexible when it comes to travelling.

You should apply if you have experience:

Working in a clinical setting
MRI Radiography background would be desirable
Working in a management or supervisory role in a patient focused environment
Being involved in the recruitment, attraction and selection process
Training and developing staff members to achieve professional development
Setting departmental objectives, KPIs and plans.

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

27 days annual leave (plus bank holidays)
Generous company contribution pension scheme
Private medical insurance options
Life assurance
Hybrid and flexible working opportunities
Fantastic learning and development opportunities
24/7 access to a dedicated well-being hub and an Employee Assistance Programme
Enhanced parental leave
Monthly award programme and online peer-to-peer recognition
Long service recognition, with vouchers and additional annual leave
Refer a friend bonus
Discounts on InHealth’s healthcare services
Smart tech, Cycle to Work and thousands of discounts and cashback options
Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

About Us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.

Apply

Other jobs like this

Similar