Hours: Monday-Sunday 3 x 12 hour shifts between 7am and 8pm typically.
Location: South East of England (Mobile role)
InHealth sees more than 5 million patients each year and diagnostic imaging is one of the busiest services that we provide. Our fleet of mobile solutions offers advanced diagnostic capabilities in the community within easy reach of patients.
We are looking for a Mobile Radiographic Assistant to join our mobiles division in our South East CT Team. As this is a mobile role covering a number of locations across across the south east but if you are local to Guilford this is a great commutable location to many of our mobile sites, the successful applicant will be eligible for a car allowance. The South East region cover sites from around London, Bedfordshire, Sussex and Kent. We will take your home location in to account and try to base you primarily from the sites most local to you, but there may be occasions when you need to travel further afield - any travel or hotel costs will be paid for by InHealth.
What you will do:
- As part of our clinical team, this role is essential to ensuring our patients receive the best standard of care from arrival through to departure. The Radiographic Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their CT scan. You will also be required to complete some administrative tasks within the department, however this role will mostly be patient facing. You will also be working across many of our busy lung screening CT services, supporting a national screening programme.
What you are responsible for:
- Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
- Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
- Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
- Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
- Ensuring patient and customer focus is central to the success of the CT department by delivering an excellent level of patient care throughout
- Accurately entering all relevant patient data into the patient management system
- Managing administrative tasks within the unit from time to time that include:
- Dealing with telephone, direct and face to face enquiries
- Booking clinically validated appointments on the internal system
- Ensuring all payments are invoiced promptly and accurately.
We are looking for someone who has:
- A valid UK Driving License.
- An empathetic and caring approach
- A passion for delivering the highest level of customer service
- A good understanding of health and safety and infection control
- The ability to work independently and as part of a multi skilled team
- Flexibility in working patterns to fulfil site requirements
- Excellent written and verbal communication skills, with a capability to present information in a logical and efficient manner
- Strong administration skills with an ability to pick up new systems quickly.
You should apply if you have experience:
- In a similar healthcare role, delivering hands on patient care, or have the passion to learn and work in a busy healthcare environment following working in a customer focused environment
- Customer or patient facing role.
- Working in a fast-paced environment.
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