Audiology Assistant

Hours: 36 hours per week

Join InHealth and Support Patient-Centred Audiology Care

At InHealth, we are a trusted provider of hearing services across the UK, offering specialist balance and wax removal services. Our GP direct referral audiology services are delivered in GP surgeries and community hospitals, ensuring patients receive timely diagnoses and access to ongoing support and aftercare.

Your Role as an Audiology Assistant

As an Audiology Assistant, you will play a key role in supporting both patients and practitioners to ensure a smooth and efficient service. From greeting and preparing patients to assisting with clinical and administrative tasks, you will contribute to the delivery of high-quality audiology care in a safe and professional environment.

What You’ll Do:

• Welcome and assist patients, ensuring their comfort and understanding of the procedure.

• Verify patient identification and provide relevant examination details with practitioner support.

• Support patients with hearing aid concerns, offering guidance on their use and maintenance.

• Maintain smooth workflow by managing clinical and administrative tasks efficiently.

• Ensure compliance with health and safety regulations, infection control, and data protection policies.

• Keep clinical areas clean, monitor equipment, and report any issues to senior staff.

• Handle patient queries with empathy and professionalism, ensuring confidentiality at all times.

• Work effectively within a multidisciplinary team to deliver excellent patient care.

What We’re Looking For:

• Experience in a customer or patient-focused environment.

• Strong verbal and written communication skills with a patient-centred approach.

• Good listening skills and the ability to present information clearly and logically.

• A professional, empathetic, and courteous manner when dealing with patients and colleagues.

• Ability to remain calm and focused in challenging situations.

• A team player who is reliable, supportive, and proactive in problem-solving.

• Basic computer skills and experience using software systems.

• Knowledge of data protection and confidentiality regulations.

Why Join InHealth?

This is an exciting opportunity to be part of a dedicated team that makes a real difference in patients' lives. If you thrive in a supportive, patient-focused environment and want to develop your skills in audiology, we’d love to hear from you!

Apply today and take the next step in your healthcare career with InHealth.

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. Int he last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.