Location
Remote - with occasional travel
Department
IT
Advertising Salary
up to £80,000

About The Role

As the UK’s largest specialist provider of diagnostic and healthcare solutions, our Digital team at InHealth continues to grow, to support our expanding range of services. Our Digital team is second to none, and InHealth is proud to be a great place to work. 

We provide our diagnostic and screening services for and on behalf of the NHS and for the private sector. Increasingly, this is in dedicated facilities such as our network of Community Diagnostic Centres. Our customers want seamless digital integration, so that they can refer to us, get regular status updates, and receive the results, without resorting to manual processes.

That’s why we’re looking for a Head of Data and Analytics, to support our data journey, and drive a culture of data driven decision making. You will report into our Chief Technology Officer, and guide and support our current team of data professionals.

We have a Business Objects data warehouse that receives information from our patient administration systems. It exports reports to NHS England and other regulators as well as support operational management. It does not consume data from other sources, for instance, incidents, people, and finance data. We have a data team skilled in their tools and NHS data, but we are looking for further experience with the next generation of data, e.g. data pipelines, analysis and visualization tools, and data governance processes.

What you will do:

  • Your first job is to keep the current service running well, including any changes that our customers and regulators require. Our third-party data supplier will help you. New diagnostics business will mean new reports and requests, but this is business as usual for us.
  • You will then need to guide us in our data journey, understanding what steps we need to take to improve our maturity. We want to start small, prove value, and then build the case for bigger investment.
  • You will need to balance communicating a rich, exciting future with the practical steps of making it happen. This will mean enlisting support across the business, including those who currently crunch data in isolation. You will be motivated by making a difference for InHealth staff and our customers.

What you are responsible for:

You will run the Data and Analytics function within InHealth. This includes:

  • Strategy execution - Leading the design, implementation, and ongoing development of data and analytics to support data driven decision making.
  • Product development – Identifying, creating, and rolling out data products.
  • Operational management - Managing the data team, ensuring that management information and statutory reports are available as needed.
  • Communication and engagement - Advocating for greater use of data within InHealth.
  • Line management of a team of 5, although we expect this to grow.
  • Resource management, ensuring that we run within budget and have the capability and capacity to get the job done.
  • Leadership, being an active part of the Digital senior management team.

What people see in you:

  • You are passionate about making a difference to patients using digital services.
  • You can see both the big picture and the details.
  • You are knowledgeable about digital services, healthcare, and how to make things happen.
  • You understand the constraints our customers (NHS and private) have and when there is room for negotiation or compromise.
  • People trust you to get the job done.

You have experience of:

  • Data and analytics, including the transition to new ways of working. You will have experience of data as a product.
  • Implementing data solutions across a range of organisations. This could be as a supplier to them or because you’ve worked in different care organisations, implementing internally.
  • Digital healthcare, ideally within or providing to the NHS.

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

  • 27 days annual leave (plus bank holidays)
  • Generous company contribution pension scheme
  • Private medical insurance options
  • Life assurance
  • Hybrid and flexible working opportunities
  • Fantastic learning and development opportunities
  • 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
  • Enhanced parental leave
  • Monthly award programme and online peer-to-peer recognition
  • Long service recognition, with vouchers and additional annual leave
  • Refer a friend bonus
  • Discounts on InHealth’s healthcare services
  • Smart tech, Cycle to Work and thousands of discounts and cashback options
  • Paid-for professional memberships and more!
Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

About Us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

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